Pricing

Per mailbox, per month.

Pulse is offered in three tiers, priced per mailbox per month. There's no annual commitment. Bundled and Standard are the same product at two prices: Bundled is the rate for clients already on an MHK managed-service contract, Standard is the direct retail rate. Pro is the only tier that adds anything, and what it adds is the Outlook sidebar add-in.

Bundled tier
$12 / mailbox / month

For clients on existing MHK managed-service contracts. Same features as Standard at the partner discount.

  • Real-time classification of inbound email
  • A digest schedule configured per mailbox, up to twelve a day, set by your MHK technician
  • Top of Mind detection for items needing your reply
  • Awaiting Replies tracking for threads where you wrote and got no response
  • Automatic folder routing based on your existing structure
  • Per-mailbox control over how soon Pulse files
  • Continuous learning from your corrections
  • Folder suggestions when new patterns emerge
  • Reply to any digest to ask a question, request a fresh report, or ask why a message was filed where it was
  • VIP senders held in your inbox instead of filed, managed by MHK
Standard tier
$19 / mailbox / month

For direct retail clients. Same feature set as Bundled.

  • Everything in the Bundled tier feature list above
Pro tier
$24 / mailbox / month

Adds the Outlook sidebar add-in for in-context AI assistance.

  • Everything in Standard
  • Outlook sidebar add-in
  • On-demand thread summarization in the sidebar

Setup fee of $1,000 (one-time)

Covers approximately five hours of onboarding work:

  • App authorization and tenant setup
  • Folder structure review
  • Routing rule configuration for major clients and vendors
  • Two-week observation period before Pulse begins filing
  • User training

Multi-mailbox engagements scale separately. Contact MHK for a tailored quote.

Get a tailored quote. It takes a phone call.

Pricing scales with mailbox count and tier mix. The fastest way to get a number is a short conversation with MHK about what your team needs.

Contact MHK