About

Built by people who run IT for a living.

Pulse by MHK is a service, not a startup product. It's built and operated by MHK Managed Technology Partner, the same team that's been quietly running infrastructure for businesses across the Northeast for more than three decades.

The company

MHK Managed Technology Partner.

MHK has been providing managed IT services for over thirty years, serving small and mid-size businesses across New Jersey, New York, and Virginia. Our headquarters is in Fair Lawn, New Jersey, where most of the technical team works. We handle endpoints, networks, Microsoft 365, security, and the everyday questions that come up when technology gets in the way of work.

We're not a venture-backed software vendor. We're a managed services provider that decided some of our internal tools were good enough to offer to clients. Pulse is the first of those.

Why we built Pulse

We use it ourselves every day.

Our team handles client email all day long. Service requests, status questions, vendor coordination, scheduling, all of it across dozens of client accounts at a time. Triage was eating hours of every technician's week, and the existing tools (rules, flags, follow-up reminders) didn't scale.

We built Pulse for ourselves first. Once it was reliable enough to handle our own inbound volume, and once our technicians stopped wanting to live without it, we started offering it to clients. The version of Pulse you'd subscribe to is the same service running on MHK staff inboxes today. On our own mailboxes, the ones Pulse has worked the longest, corrections have become infrequent. A newer mailbox needs more of them at first and fewer as Pulse learns how that mailbox is filed.

New capabilities ship monthly. When something doesn't work the way it should, you call your MHK technician, not a faceless support queue.

Talk to MHK. We answer the phone.

Pulse runs in production on MHK's own mailboxes today, and we're preparing to offer it more broadly. Reach out for an introductory conversation. No pitch deck, no sales motion.

Contact MHK